This policy explains how In-House Marketers handles information provided through this website. It applies to website visitors, waitlist applicants, and people who purchase or schedule paid offers.
Information we collect
When you use a form, we collect the information you choose to provide, which may include your name, work email, company, website, role, business context, timing, paid-media range, audit concerns, platform-access status, supporting links, and uploaded files.
Our hosting and security providers may also process limited technical information such as IP address, browser details, request timing, and security signals needed to deliver and protect the website.
We also receive privacy-safe aggregate counts for selected offer and workflow events, such as a page view or a completed handoff. These measurements are designed to exclude names, email addresses, submitted URLs, notes, uploaded files, IP addresses, and user-agent strings; they help us understand whether the public booking and audit paths are working.
How we use information
- To review and respond to your inquiry.
- To determine whether an engagement may be a fit.
- To operate, secure, and troubleshoot the website and inquiry flow.
- To meet applicable legal obligations and protect our rights.
Scheduling, calls, and uploads
If you schedule a conversation, Calendly processes the contact and scheduling information you provide and may collect payment through its Stripe integration. Meetings take place using Zoom. We use the information shared in those settings to prepare for and fulfill the purchased call, audit review, or fit conversation.
If you choose to provide files for a diagnostic or prospective engagement, we may store those uploads in private Vercel Blob storage and limited order, submission, access, delivery, consent, and retention records in Neon. Uploads attached to an unfinished Call Only booking are scheduled for deletion after seven days. Call and audit uploads are scheduled for deletion 90 days after the call or audit is completed. A final audit PDF is retained in private storage for up to 12 months so its secure delivery can be reissued, unless it is revoked or deleted earlier. Minimal transaction, consent, refund, credit, checksum, and delivery records may remain after source files or deliverables are deleted when reasonably needed for accounting, fulfillment, dispute, or legal purposes.
Do not upload passwords, recovery codes, API tokens, temporary authentication codes, customer lists, payment information, or unnecessary personal data. Only share information you are authorized to provide.
Inquiry delivery and payments
Inquiry submissions are delivered by email to our company inbox through Resend. Automated-abuse verification is handled through Cloudflare Turnstile. Stripe processes the $1,000 Platform Audit checkout, and Calendly uses Stripe to process the $500 Call Only booking payment. We do not receive or store full payment-card numbers.
Service providers and sharing
We do not sell personal information. We may share information with service providers that host, secure, schedule, store, or deliver the website and its communications, including Vercel, Neon, Vercel Blob, Resend, Cloudflare, Calendly, Zoom, and Stripe when applicable. Those providers process information under their own terms and privacy notices. We may also disclose information when required by law or to protect our rights and the website.
Retention and security
Inquiry, scheduling, and business-contact information may remain in our business systems for as long as reasonably needed to respond, manage the relationship, keep appropriate records, or meet legal obligations. The seven-day abandoned-booking and 90-day post-completion rules above apply to uploaded source materials. No method of transmission or storage is completely secure, but we use reasonable safeguards appropriate to the information involved.
Your choices
You may ask us to correct or delete information you submitted, subject to any recordkeeping or legal obligations that apply. Contact us at hello@inhousemarketers.com.
Changes
We may update this policy as the website, service providers, or legal requirements change. The date above identifies the current version.